FAQs

Welcome to ROYÉLANCE, where elegance reigns. Below, we’ve answered some of the most common questions to help you navigate your luxury shopping experience with us.

1. What is ROYÉLANCE?

ROYÉLANCE is a luxury brand specializing in high-end home décor and interior pieces that blend timeless sophistication with modern elegance. Every piece is designed to bring an aura of exclusivity and prestige to your space.

2. Where are ROYÉLANCE products sourced from?

Our collections are carefully curated and crafted by top artisans and designers from around the world. We prioritize premium materials, meticulous craftsmanship, and exceptional quality to ensure every piece meets our luxury standards.

3. Do you offer international shipping?

Yes! ROYÉLANCE ships worldwide, bringing our exquisite designs to discerning customers across the globe. Shipping costs and delivery times may vary depending on your location. You can find detailed shipping information at checkout.

4. How long does it take to receive my order?

Delivery times depend on your location , because of high demand it may takes 2-4weeks.

For more details, visit our Shipping & Delivery page.

5. Can I return or exchange an item?

We take great pride in the quality of our products. However, if you’re not fully satisfied, we offer a hassle-free return policy:
 • Returns must be initiated within 14 days of delivery.
 • Items must be unused, in original packaging, and in perfect condition.
 • Custom or made-to-order items are non-refundable.

For full details, visit our Returns & Exchanges page.

6. How can I track my order?

Once your order is shipped, you will receive an email with tracking details so you can monitor your delivery in real-time. If you need assistance, contact our support team at support@royelnce.com .

7. What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and secure bank transfers. All payments are processed with advanced encryption technology to ensure maximum security.

8. How do I contact ROYÉLANCE for inquiries?

We’re here to help! You can reach our customer support team via:
support@royelance.com 

9. Does ROYÉLANCE collaborate with designers or influencers?

Yes! We love working with interior designers, influencers, and luxury lifestyle curators who align with our brand vision. If you’re interested in collaborating, please email support@royelance.com  with your proposal.

 Still have questions? Contact us anytime—we’re always here to assist you in creating the perfect ROYÉLANCE experience.